Since the company’s launch in 1989 we have not lost a single customer due to failure to meet the service level agreement.

STC endeavours to work closely to SLAs so that our customers’ requirements and processes are clearly defined and understood at the outset.

An example of our pursuit of excellence was demonstrated in 2007 when STC achieved a Gold Award for customer satisfaction for the fourth consecutive year.  To achieve this STC had to score 80% or above, and between “Good” and “Excellent” levels in an independent customer satisfaction survey carried out by QMS International PLC.